Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
- Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. NameJewelrySpot and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if NameJewelrySpot believes that customer conduct violates applicable law or is harmful to the interests of NameJewelrySpot and its subsidiaries.
What Types of Information About Me Do You Collect? We gather various types of information about you when you use or inquire about our products or services, during the account sign up process and throughout your on-going relationship with us. This may include your name, email, address and Web site usage information. We also have records of our communications with you. The Web site usage information we deal with includes cookies, log file and affiliate statistical information. Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.
We use persistent session based cookies which are unique per user. These persistent session based cookies are used for site navigation, session state maintenance and tracking user's interests which enhance the experience on our site by providing targeted offers that the user may find more relevant. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users decline the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.
Cookie and log file information is not tied to personal information except for technical site maintenance problems and is not shared with third parties. You can remove cookies by following directions provided in your Internet browser's "help" file.
How Is Information About Me Used? We use information about you to provide products and services to you, for tracking your purchases via anonymous identifier from affiliated sites so that we can provide the service. We do not sell personal non-public information about our users to marketers.
How We Safeguard Your Information. We have physical, electronic and procedural safeguards in place that are designed to protect the security and confidentiality of your information. These include confidentiality agreements with companies we hire to help us provide services to you, password-protected user access to our computer files and strict confidentiality policies that apply to all personnel.
- Shipping & Delivery
NameJewelrySpot ships merchandise to locations within the United States and Canada, U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.
Orders leave our production facility aprox. 14 Business days after the order is placed.
We have two diferent options to choose from:
USPS Standard Shipping
USPS Priority Express
Shipping to Multiple Addresses
In order to ship to multiple shipping addresses you will need to place multiple orders.
We can ship orders to destinations outside of the continental U.S. Please call Customer Service Toll Free Number : 1-855-888-1868 for shipping time frames and charges.
Special Shipping Situations
* If you have other special shipping needs, please call Customer Service Toll Free Number: 1-855-888-1868
- Sales Tax
NameJewelrySpot charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. NameJewelrySpot makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. NameJewelrySpot SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL NameJewelrySpot BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
-- OR Depending on State --
The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by NameJewelrySpot.
The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. NameJewelrySpot is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.
The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not NameJewelrySpot.
The inclusion of material on this server does not imply any endorsement by NameJewelrySpot, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.
A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although NameJewelrySpot tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.
- Return Policy
At NameJewelrySpot we take great pride in the quality of our products and are confident you will be happy with your purchase. If by any chance you ever receive an item which doesn’t seem to meet your quality standards or an order which may have not been produced as requested, we highly suggest you contact us as soon as possible. Cancellations, changes, or returns are not allowed on custom pieces as they are made to order, all custom pieces are final sale. Any issue must be addressed no later than 5 days after the item has been delivered to the customer.
Please understand that all items are custom made, therefore, we recommend you double check your order before placing it. The only returns we’ll accept will be those which are defective or did not comply with what was ordered. WE ARE NOT RESPONSIBLE FOR ERRORS MADE WHILE PLACING THE ORDER; ALL PERSONALIZED ITEMS ARE FINAL SALE.
The most effective way to address a return is to send an email to our Customer Service Department @ firstname.lastname@example.org . You must include the following information;
1) Invoice ID.
2) Contact information.
3) Reason behind the return.
4) A picture of the item.
Please allow 1 business day for our CS team to get back at you. This response will include the following information;
1) Reference Number
2) Return label.
Once we receive the item we will act according to your request.
If you have any further questions, feel free to contact us through our toll free number: 1-855-888-1868.
- Store Hours
Customer service is available from 9:30 am to 5:00 pm EST
Toll Free Number: 1-855-888-1868
To reach us outside this hours please contact us via email: email@example.com